Small Wastes Get BIG Quickly

Small Wastes Get BIG Quickly

I’m going to show you some numbers. And you’re going to want to see them sitting down. No, really. They’re going to be hard to believe. You’re going to see how small wastes get BIG very quickly. Specifically, I’m going to show you how minutes of wasted time turns into...
Don’t Think. Throw.

Don’t Think. Throw.

In the movie “Bull Durham,” Kevin Costner plays a wise catcher tasked with teaching Tim Robbins’ young “meathead” pitcher how to win. When the pitcher tries to shake off his instruction, Costner’s character tells him to get out of his head. “Don’t think,” he says....
Who’s In Charge of Your Value Stream?

Who’s In Charge of Your Value Stream?

To illustrate a point about Lean, I need to tell you the sad story of a failed cake. Sylvia was hosting a big celebration for her parents’ 50th anniversary. She ordered a delicious cake from the Sweetie-Sweets Bakery, to be delivered at exactly 2 pm on Saturday....
4 Principles to Improve Learning

4 Principles to Improve Learning

Lean generates powerful results because it orients all learning activities around what we call the Four Pillars of Lean Knowledge Transfer. They are: Pillar #1 – Learner Focus Traditional training makes it all about the trainer, and even though a lot of pros are...
Training Smackdown: Expensive Ignorance

Training Smackdown: Expensive Ignorance

In a recent online discussion with professional trainers, I shared my assertion that the vast majority of training activities (80% to 90%) are waste, meaning that the activities don’t directly help a learner perform better on the job. My point didn’t go over well. One...
‘Lean’ Chicago Cubs-Style

‘Lean’ Chicago Cubs-Style

After the Red Sox lost the American League Championship Series, it was an easy decision to root for the Chicago Cubs in the World Series. Why? Joe Maddon, their manager, is clearly someone who thinks and practices Lean. He’s known for his lengthy team meetings and...