Mindful Habits for 7 Lean Practices

Mindful Habits for 7 Lean Practices

Todd’s Been Awfully Quiet Lately. What’s He Been Up to? Well, one of several really cool things I’ve been doing in 2018 is writing my new ebook, Mindful Habits for 7 Lean Practices (another thing I’ve been up to is applying Lean to EH&S and...
Don’t Be Scared Away From Lean

Don’t Be Scared Away From Lean

As you can imagine, I’m on a lot of mailing lists and social media groups about Lean and see it described and talked about in many ways. Recently, some of these have been really over the top and, quite frankly, do a disservice. Headlines like “Improvement Through...
To Continuously Improve, Study Your Results

To Continuously Improve, Study Your Results

Woohoo! You’ve just launched a new training program and rolled it out to the organization. Time for high fives, right? Not so fast… If you’ve been learning about Lean, you know that all problem solving activities are guided by the Plan-Do-Study-Act (PDSA) cycle, in...
Lean Frees Improvement

Lean Frees Improvement

Force field analysis is a fantastic change management tool. It also beautifully encapsulates the difference between Lean and traditional improvement approaches. A force field analysis diagram looks like this: Force field analysis is useful whenever you want to improve...
Funnel Lean Savings in More Customer Value (NOT Lower Prices)

Funnel Lean Savings in More Customer Value (NOT Lower Prices)

People focus too much on Lean as a way to reduce costs. Yes, that’s frequently one result, but Lean, at its core, is about creating more customer/patient value. Show ‘Em the LUV The perfect example is Southwest Airlines (NYSE: LUV). You’ll never see the word ‘Lean’ on...