Are You a ‘Frog in a Well’?

Are You a ‘Frog in a Well’?

I spend a lot of time talking with people unfamiliar with Lean and, while I’m absolutely mad about the topic, these sessions can sometimes be very frustrating. Despite my best efforts, some people look just plain confused and others react with strong denial when I...
The Road to Lean, Part 1: Velocity vs Engagement

The Road to Lean, Part 1: Velocity vs Engagement

Every organization is improving; they have to. Consumers and patients want higher quality and better outcomes. Shareholders demand lower costs and higher profits. New laws and regulations require better compliance and performance. And every organization has a current...
One-Learner Flow

One-Learner Flow

During a recent lunch with one of my Lean Knowledge Transfer Certification candidates, we discussed a key Lean concept that had really caught her attention. It’s called “one-piece flow” and it means to satisfy individual customer demand immediately...
Gaming is Anti-Lean Training

Gaming is Anti-Lean Training

Traveling frequently on airplanes this past year, I started playing mobile games to pass the time or take a break from work in the flying office. I’ve been playing classics like Tetris and new ones like Geometry. I’m not a big gamer; you’ll never see my name on the...